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Introduction

 

Purpose:

While all parts of residency curriculum are vital, practice management training is especially important for all residents, no matter what specialty the resident chooses.   In the ever-changing world of health care and health care management, it is imperative that residents be armed with a broad knowledge of practice management issues and guidelines.  This knowledge will become invaluable throughout the duration of their medical careers.

There are many aspects that make up the notion of practice management.  There are external elements, such as regulatory agencies, accreditation requirements, and insurance contracts to consider.  At the same time, the internal elements of practice management, such as hiring processes, mission statements, and cost management, have an even larger impact on the success of medical practices.  Understanding these elements, along with many others, can be defined as successful practice management.  This in-depth tutorial includes information on the organization, financing, administration, communication, marketing, and patient care aspects that are involved in practice management.

While it is certain that, in the future, many of the responsibilities of practice management will be delegated to other staff members, it is vital that all residents have a complete understanding of them.  This will allow the residents, as physicians, to make necessary decisions not only to be successful in the medical community, but, more importantly, it will also allow for the highest possible care for their future patients.  Ultimately, the responsibility of an ethical, proficient practice lies with the physicians, even as a part of a larger corporation.

Goals:

The goal of the Practice Management curriculum is to:

1.      Teach residents the skills and knowledge that are necessary to lead their medical practice to success;

2.      Enable residents to make the necessary decisions regarding personnel, finances, and practice set-up for exemplary patient care, and;

3.        Accomplish long term financial stability and success.

Teaching Methods:

The Practice Management program is set up to encompass the following methods of teaching.

1.      Interactive lectures including role-playing, fishbowl, and presentations involving both Family Medicine Center faculty and outside professionals.

2.      Orientation to outside clinics, IPAs, hospital departments and other professional organizations.

3.      Projects with a team challenge.

4.      Individual projects approved by the Residency Practice Manager, based on a one or two week elective rotation.

5.      Articles and textbook reading.

6.      Attending formal medical practice or management seminars when applicable.

7.      Two block conferences where residents will observe daily management of a medical practice during rotations, especially rural rotations.

8.      Longitudinal opportunities throughout their residency at Family Medicine Center involving front desk, medical records, referrals, and financial counseling if available at their location.

9.      One on one sessions with Residency Practice Manager or a CPA, depending on the wishes of the residents.

Evaluation:

There are steps taken in the Practice Management program that allow for growth within the program. 

1.      At the beginning of the second and third years, residents are asked to complete a comprehensive self-assessment questionnaire.  The results of this questionnaire are reviewed individually with each resident in order to provide the instructor a better understanding of those areas where the residentís skills are high versus areas needing additional concentration.  The self-assessment is used in consultation with those residents opting for the Practice Management elective to plan a Practice Management project.

2.      Written and verbal feedback with assessment by the Practice Manager.

3.      If residents complete a one or two week rotation, they will complete an evaluation of the rotation and the teaching.

4.      A five-year post evaluation to see if the curriculum has benefited the residents

Disc Information:

The following pages address the information on the disc itself.  It includes system requirements, which enable the program to run to its full capabilities.  Also, an outline and learning objectives are included to allow a brief glimpse at the concepts.

Minimum System Requirements:

1.      Processor: Pentium 4

2.      RAM: 512 MB RAM

3.      Operating System: WINDOWS 2000, WINDOWS ME, WINDOWS XP, WINDOWS VISTA, WINDOWS 7

4.      CD-ROM: 16X Read speed CD-ROM

5.      Video Card: 256 color display (higher color setting recommended)

6.      1024 x 768 Screen resolution (CD will automatically configure correct setting)

7.      Sound Card: Sound Blaster or compatible sound card and speakers

8.      Software Requirements: Microsoft PowerPoint 2000, Microsoft Word 2000, Microsoft Excel 2000, Windows Media Player 6.0

Significant performance improvements will be observed with systems that exceed the minimum requirements. A functional printer is required for any sections labeled with the print command. If you do not have a printer installed on your computer, you will not be able to print any CD material.

Legal Disclaimer:

This Practice Management CD was designed as a teaching tool; it is not all inclusive and should not be used without consulting the following:

1.      An attorney about all legal matters

2.      A CPA for all accounting issues

3.      A licensed broker for any Insurance needs

4.      A CFP or licensed broker for financial planning needs

It is important for you to remember that state and local laws vary.  It is not possible for this disc to contain all necessary information for each state, so please make sure you have up-to-date information regarding your state and local laws.  

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This site was last updated 03/03/16